Privacy Policy

PRIVACY POLICY

Who are we?

Our website address is: ThumbSuckingClinic. This is owned by Thumbsie Ltd, 98 Aylesbury Road, Wendover, Buckinghamshire, HP22 6LX.

What information do we collect?

Contact forms

When a user submits a contact form on our website we collect their name, contact number, email address and details of their enquiry.

Cookies

We use Google Analytics to track visitors on our website which uses Google Analytics cookies.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. To fulfil your enquiry.
  2. Internal record keeping.
  3. We may use the information to improve our products and services.
  4. We may email at a later date and ask for your feedback.
  5. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post.

We will not disclose personally identifiable information we collect from you to third parties without your permission. If you have registered to attend one of our Thumb Sucking Clinic that data may be shared with the dentist hosting the clinic but no other third party.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What we collect

We may collect the following information:

  1. Your full name
  2. Child’s name and age
  3. Full postal address
  4. Contact information including email address
  5. Other information relevant to customer surveys and/or offer

What rights you have over your data

Under the GDPR, you, as a user of our website, have the right of data subjects to access and control your personal data. This includes the right of:

  1. Access to personal information
  2. Correction and deletion
  3. Withdrawal of consent (if processing data on condition of consent)
  4. Data portability
  5. Restriction of processing and objection
  6. Lodging a complaint with the Information Commissioner’s Office

You can exercise your rights by contacting us using a contact method as specified in the ‘How to contact us’ section below.

How to contact us

You can contact us via our contact form, by email or using our address above. We will respond within one month.